Returns & Exchanges

At Flamingo, we want you to love your purchase, which is why we offer a flexible 30-day return policy for all unused items in their original packaging. We strive to make the process as seamless as possible so you can shop with complete confidence.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original box and include all tags, manuals, and protective wrapping to ensure a full refund.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Bring your package to any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.